A moving company, also known as a removalist or van line, provides all-inclusive services for relocating household goods and furniture from one place to another. Some common services include packing, loading, transporting and unloading items. Some companies also offer warehousing for temporary storage of household goods during the move or delivery process. In addition, some moving companies also provide cleaning services for homes and offices, and some even handle shipments of antiques and other valuables.
A good moving company should be licensed and insured. The best way to verify a moving company’s credentials is to check their license numbers on the FMCSA website, as well as look at any complaints against them. In addition, it’s important to ask for an estimate in writing from two or more movers before hiring them. Those estimates should detail everything you’ll be paying for, including accessorial charges. Those extra fees are incurred when services beyond loading and transporting items are required, such as making deliveries to homes on roads that don’t allow large vehicles.
Other costs to keep an eye on include inventory sheets, which list every item being transported by the movers. These can help you take an inventory of your goods after the move and file a claim if something is lost or damaged during transit. In addition, a moving company should have you sign a bill of lading, which is a receipt that the company has taken possession of your goods and serves as your contract. It should contain your full name, address and telephone number, as well as the destination and origin of your shipment.
You can also ask your friends, neighbors or colleagues for recommendations for a reputable moving company. They may be able to share their experiences or warn you of companies to avoid, especially those that are inefficient or overpriced. It’s also worth asking if they can recommend any discounts, such as senior or military discounts.
Using the internet is a great way to research different companies and find out which ones have the best reviews and ratings. The BBB website is a great resource for consumer feedback, as are websites like Angie’s List.
Before choosing a moving company, make sure they have an established history and are rated A+ or higher. You should also be wary of any company that doesn’t respond to phone calls or emails in a timely manner.
Finally, it’s a good idea to read over the company’s terms of service and insurance coverage before signing a contract. Some movers will prohibit certain items because of the risk of loss or theft, such as cash, financial and medical records, medicine and electronic devices. Others won’t transport certain heavy items, such as treadmills and elliptical machines, or only do so with a fee attached. You should always check with a moving company for a complete list of prohibited items. They’ll often post it in their office or on their website. You should also be aware of any hidden fees, such as line haul charges.